Legal & Compliance

Privacy Policy

This policy explains how Xinxinli collects, uses, and protects information provided by clients, partners, and visitors in the course of our business operations.

Last updated: January 2025

01

Who We Are

Xinxinli is a synthetic leather manufacturer and supplier based in Wenzhou, China, established in 2002. We operate our own production facility and supply PU, microfiber, and other synthetic leather materials to footwear manufacturers, wholesalers, and brand owners globally.

For the purposes of this policy, Xinxinli acts as the data controller for personal information collected through our website, business communications, and commercial relationships.

02

Data We Collect

We collect only the information necessary to conduct business, respond to inquiries, and fulfill contractual obligations. This includes:

Business Contact Information

  • Name and job title
  • Business email address
  • Phone number
  • Company name and address

Commercial & Technical Data

  • Product specifications and sample requests
  • Order history and transaction records
  • Shipping and logistics details
  • Communication records and correspondence

Website Usage Data

  • IP address and browser type
  • Pages visited and time on site
  • Referral source and device type

What We Do Not Collect

  • Sensitive personal data (health, biometric)
  • Consumer end-user personal data
  • Payment card or banking details
03

How We Use Your Data

Information collected is used exclusively for legitimate business purposes related to our role as a B2B synthetic leather supplier:

Order Fulfillment & Contract Performance

Processing sample requests, managing orders, coordinating production, and arranging shipment logistics.

Business Communication

Responding to inquiries, providing technical support, sharing material specifications, and maintaining client relationships.

Compliance & Record-Keeping

Maintaining records required for regulatory compliance, quality audits, and traceability of materials supplied.

Website Improvement

Analyzing aggregated usage data to improve website performance and content relevance for procurement professionals.

05

Data Sharing & Third Parties

We do not sell or rent personal data. Information may be shared only in the following limited circumstances:

Logistics & Freight Partners

Shipping addresses and contact details shared with freight forwarders and customs agents solely to fulfill delivery obligations.

Production & Supply Chain Partners

Technical specifications may be shared with production facilities under confidentiality agreements to fulfill material orders.

Regulatory Authorities

Where required by law, including customs declarations, export documentation, and compliance audits.

IT & Platform Service Providers

Website hosting, email, and CRM providers operating under data processing agreements with appropriate safeguards.

06

Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by applicable law:

7 Years

Commercial Records

Order records, invoices, and transaction data retained for accounting and legal compliance purposes.

3 Years

Business Correspondence

Email and communication records related to inquiries, development projects, and client support.

12 Months

Website Analytics

Aggregated usage data and logs retained for site performance analysis, then deleted or anonymized.

07

Regulatory Compliance Context

As a synthetic leather supplier, Xinxinli operates within a regulated materials environment. Our data practices support compliance with the following frameworks:

REACH

EU REACH Regulation (EC 1907/2006)

We maintain material composition records and supplier documentation to support REACH compliance declarations. Client-facing data collected during compliance inquiries is handled with the same confidentiality standards as commercial data.

RoHS

RoHS Directive (2011/65/EU)

Technical documentation and test reports shared for RoHS compliance verification are treated